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EricFitz08

Words, Words, Words

A catalog of my comments and thoughts on books, reading, and writing as well as anything I come across that seems interesting. I used to sell other people's words at an independent bookstore but now I hope to get by on selling my own.

Reinventing the Wheel: The Science of Creating Lifetime Customers

Reinventing the Wheel: The Science of Creating Lifetime Customers - Chris Zane Its a business book which brought up some good points about working in retail. Generally I find there are people who find books like this invaluable, and this is a fine addition to your collection if you are among them.